Shopping around for a hot tub cover can be overwhelming and at times very confusing. What company do you trust? There are so many online retailers, who claim to be the best, and some of them actually are but it is important to know who you are buying from, and what type of reputation they have in the hot tub cover manufacturer industry. It is also important to contact these companies individually, but the comparison chart below will lead you in the right direction.

Hot Tub Works

Great and friendly customer service staff. Customer service department is available via phone or email to assist in questions or issues. High-quality hot tub covers ships direct to customer. Lead time of 2-4 weeks. Free shipping. Large database of makes and models. Friendly website, easy to order. Videos to help measure and assist in ordering. Leading cover manufacturer in the industry. Top-notch company in product and service.

SpaCoverCompany.com

Ships direct to customer. High quality cover. Friendly customer service staff. Lead time of 3-4 weeks. Outstanding feedback from past consumers.

Costco

A very reputable company who only sells reputable product. Costco stands behind any hot tub cover sold. Good warranty, and return policy. 3-5 week lead time. Cover ships direct to member. Measuring guides avaiable to assist in measuring and ordering. Costco customer service department available for questions and concerns.

Sunstar Cover

High quality cover. 3-5 week lead time. Friendly staff. Available quickly via phone. Average lead time in response to email requests. Covers ships direct from several locations.

Factory Direct Covers

Website is difficult to navigate. Covers are made in southern California and ship nationwide. Upgraded product features ten year warranty on water absorption, but since it doesn’t cover freight costs it would be as costly to execute the warranty as it would to just buy a new cover. Average quality has been reported.

800SpaCover.com

Common to refuse warranty issues. Cheap product with quick problems: water absorption and vinyl disintegrates. Ships direct to customer. Poor quality has been reported.

The Cover Guy

Extremely poor customer service. Does not have a phone customer service department, everything is via email. Impossible to contact for warranty issues. Poor quality cover has been reported. Ships direct to customer. Lots of poor reviews from consumers.  The company is run from Canada and is only an internet sales firm.

Other Hot Tub Cover Review Sites:

epinions.com spa covers  spacoverreviews.com  spasearch.org